FAQ’s

We provide both in-person and online services via secure video platforms. Many clients find online therapy just as effective and more convenient.

No referral is necessary. You can self-refer by contacting us directly or booking through our website.

Yes, all our practitioners are fully qualified and registered with their relevant professional bodies (e.g., HCPC, BACP, GMC).

We aim to offer appointments within a few days. For assessments, availability depends on clinician schedules, but we prioritise minimal waiting times.

We operate UK-wide, with clinics in London and across major cities. Online appointments are available UK-wide and internationally.

Session prices range from £80 to £250 depending on the clinician’s level of experience. We offer affordable therapy, mid-tier and senior-level options.

ADHD assessments start from £950, and Autism assessments range from £1,200 to £1,800 depending on the components and whether a multi-disciplinary team is involved.

Yes, we work with major UK insurance providers including BUPA, AXA, Cigna, WPA, and others. Please confirm with your insurer before booking.

We accept all major credit/debit cards and bank transfers. Payment is typically required in advance for assessments and packages.

We help clients with anxiety, depression, trauma, low self-esteem, stress, relationship issues, eating disorders, OCD, and more.

Our team offers CBT, DBT, EMDR, Schema Therapy, ACT, Humanistic Therapy, Psychodynamic Therapy, Couples Therapy, and more.

It depends on your goals and the complexity of the issue. Some clients attend for a few sessions; others benefit from ongoing support.

Yes, you will be assigned a dedicated therapist unless you request a change or your clinician refers you to another specialist.

Absolutely. We will support you in finding the right clinician for your needs if your initial match isn’t suitable.

Yes. Our consultant psychiatrists offer diagnostic assessments, medication prescriptions, and ongoing psychiatric support.

Initial appointments start from £300. Follow-ups range from £180–£350 depending on the duration and complexity.

If clinically appropriate, prescriptions may be issued at the first appointment. However, ongoing monitoring is often recommended.

Yes. We can liaise with your GP to set up shared care agreements for long-term medication management.

Yes, we offer comprehensive assessments for both children and adults, using gold-standard tools such as ADOS, ADI-R, and clinical interviews.

Typically includes the ADOS, parent interview (ADI-R or developmental history), a clinical interview, feedback session, and diagnostic report.

Includes clinical interview, rating scales, and sometimes cognitive testing. Psychiatric input is available for medication initiation if needed.

Yes. Our assessments are completed by registered professionals and follow NICE guidelines, making them suitable for most official uses.

The full assessment process can take 2–4 weeks depending on clinician availability and completion of interviews and scoring.

Yes. We provide assessments for dyslexia, dyspraxia, dyscalculia, IQ, memory and executive functioning.

Yes. We use validated tools and clinical interviews to assess for Borderline Personality Disorder, Narcissistic Personality Disorder, and others.

Yes. We provide SCID-D assessments by trained specialists for Dissociative Identity Disorder and other dissociative conditions.

Yes, confidentiality is strictly maintained unless there is a risk of serious harm to you or others, in which case safeguarding laws apply.

Only with your consent, unless required for safety. We typically ask your permission before sharing any information externally.

Yes, your report is shared only with you unless you give written consent to share it with another party (e.g., school, GP, employer).

You can book online, call our clinic directly, or email us. We also have an enquiry form on our website.

Yes. Our admin team is available to help match you with the right practitioner and answer any questions before you commit.

We require at least 48 hours’ notice to avoid being charged for a missed session. You can reschedule easily with our admin team.

Yes. We have multilingual therapists who offer therapy in languages such as Arabic, Turkish, French, Spanish, and more.