When you enter your card details your first payment will be taken right away. Your details will be stored securely and will be charged on the morning of any future appointments booked. You can pay by cash at the end of your appointment if you wish however we will still need to take your card details to reserve the appointment. If you have any questions about providing us with your card details please call +442038872866. When initial appointments are offered they will be provisionally held for you for 24 hours, if we do not receive payment within this time frame we will offer the slot out to others.
First appointments are non-refundable. If you need to reschedule you must let us know at least 48 hours in advance to change the time or date of your appointment.
After the first non-refundable appointment, if any appointment is cancelled within 48 hour prior to the appointment, we will refund the full amount paid.
If any appointment is cancelled with less than 48 hours the full fee will be charged.
Refund of the full amount paid will only be granted if the practitioner cancels the appointment.
You have the right to cancel any bookings with us (after the first appointment) within seven days of your contract with us commencing and your payment will be returned provided notice is given 48 hours before your appointment is due to start.
PAYMENT TERMS AND CONDITIONS
(Note: in this document the word appointment refers to both appointments, workshops/seminars and assessments)
NB. Private Therapy Clinic is under no obligation to offer a transfer or refund any fees paid.
All requests for cancellation/refund or transfer must be put in an email to Private Therapy Clinic email: firstname.lastname@example.org
We store credit card securely and cannot see your full card details.